Frequently Asked Questions
New ready stock products and SALE (discounted products) will be sent on the day after the purchase date. It takes 2-5 days for local shipments to arrive (cities within Indonesia), and it takes 4-14 days for international shipments to arrive at the destinations.
For our sold-out products, we also open a Pre-order (PO) option for you. Please wait for 15 -25 days to get your leather products delivered as your order is specially customized for you.
Should you be interested in retail purchase, please contact us for a delivery time through our email at [email protected]
We are pleased to be able to ship Adisher products anywhere in Indonesia and internationally. The shipping cost can be seen during the checkout process.
Should you have further questions or problems, please inform us through our email at [email protected]. It will be our pleasure to help you!
Your phone number is an important data needed for local as well as international shipments. Each courier, such as JNE or DHL, will require your phone number. Adisher will never sell your personal information to third parties.
Yes, you may get a refund. If you are not satisfied with your purchase, you can send it back to us for an exchange or refund. Please check our terms and conditions for more detailed information.
All of our genuine leather is colored by hand, resulting in color variations that suggest that our products are handmade.
Each computer monitor has a different resolution, and we do try to present our product pictures as close as possible to the real Adisher products.
However, please notice that the products may look different on your personal computer, especially in terms of color, texture, or small details.
For Adisher product manufacturing, we only use the best genuine cow leather produced by the best local tannery in Indonesia. We made use of various types of leather such as full grain, softy Nappa, pull up, and crazy horse. The choice of leather type depends on the intended design and character. We assure you that our handmade products are manufactured specially to meet your deepest wish of best quality leather products.
You can take care of your Adisher products in these ways, depending on the material:
– Adisher leather products with full grain, softy Nappa, and pull up materials: Apply balm, cream, and the special lotion for genuine cow leather treatment on your products. Apply it periodically, twice a week or once a month, to keep your leather products moisturized and well-groomed so that it will last a long time.
– Adisher leather products with crazy horse material: Simply brush it with a soft brush or soft dry fabric. This material has a different characteristic from the other types. It sometimes leaves a stubborn stain which is difficult to remove. However, the vintage detail can be seen within 6 months – 1 year of usage period. The vintage characteristic is a prominent detail that can be highlighted in every product of crazy horse material.